The company Alfa Genetics has an organized service department for all equipment from the distributor program. The service department is equipped with tools and instruments necessary for maintenance, adjustment and validation of the equipment in question. Only new original spare parts are used for servicing.

Service technicians are qualified and trained in the manufacturer's centers to maintain the equipment in question. The equipment is serviced according to all manufacturer standards.

Service interventions are performed within 24 hours, unless a different agreement is reached with the user. The service is performed in the field, as well as in the premises of Alfa Genetics.

Equipment faliures as well as all orders for spare parts and technical supplies can be reported via email or via 060/7077-853 Mladen Starčević

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